Describe the type of people that consist the team and how to handle them accordingly.
Categorize their colleagues according to their tonality and the way they operate
Recognize the verbal and non-verbal messages in communication with the people in their team and with colleagues in general.
Choose correctly techniques to effectively achieve goals, based on the values of the individuals of their team
The purpose of this seminar is to highlight the correct guidance through advanced communication tools as well as valued techniques of recognition of the profile of each person in the group, as an option that will contribute to the removal of communication barriers, the facilitation of relationships and the minimization of problems and obstacles that delay the achievement of the goals of each group and of each company.
Directors, Managers, Team Leaders, Individuals who supervise groups of individuals and who want to be able to exercise proper management and supervision.
All participants will be awarded a certificate. Each hour of attendance will account for one unit of Continuing Professional Development (CPD) as required for members of most professional bodies.