7 April, 2022
CPD hours: 3
Aim
The behavioral and communication styles seminar is an essential learning tool to maximize the efficiency of daily communication behaviors, and contribute to building positive relationships and a productive work environment. Being able to identify your communication styles and those of your colleagues, customers, even friends and relatives will help getting your message across effectively, while providing you with a better understanding of other people’s views and opinions.
Objective
This seminar grants you one of the top human relations skills to thrive in any setting.
Discover how to:
• Communicate logically, clearly and concisely.
• Build trust, and motivate people to act.
• Form closer, more rewarding relationships.
• Increase confidence and competence in interacting.
Certification
All participants will be awarded a certificate. Each hour of attendance will account for one unit of Continuing Professional Development (CPD) as required for members of most professional bodies.